Medway NHS Trust Joins The WOW! Awards."We want everyone to receive outstanding care and to help support this we are asking patients and visitors to tell us when they have had an excellent experience at Medway Maritime Hospital. To enable this, on 1 March, we are launching a new staff awards initiative called 'The WOW! Awards'. We believe it's important to identify and reward those individual members of staff or teams who deliver excellent patient experience because this can help to raise our standards further across the entire organisation". To see full article click here
3. And you can follow me on Twitter http://twitter.com/#!/thewowawards . I promise not to bombard you with Twivia! Just regular little snippets that I know you would find interesting.
Back to the news...
Hard to believe that the first two months of the year are almost over. Are you make as much progress as you had hoped for this year? Sometimes I feel as if time is like sand slipping through my fingers. So, as Nike would say, “Just do it!”
1. How hard can it be to get change from your bank? Another example of businesses making it hard for customers. But don’t beat up the bankers! I think that we can all learn from this example. And I’ve suggested an alternative scenario. You say which works best.
2. Words of passion. A fantastic example of someone with passion really connecting with his customers.
3. It’s a Jungle out there! A recent nomination for The WOW! Awards going to an estate agent. Ordinary people delivering extraordinary service!
4. Dates for your diary.
7 Powerful Tips to help you with Good Customer Service
7 Powerful Tips to help you with Good Customer Service
Some people have asked if we could give them some tips for how to get nominations for The WOW! Awards. so here are our top 7 tips...
Carpe diem! Seize the day. Success is down to you.
This is no time for being shy! You have signed up to The WOW! Awards because you are already committed to giving outstanding customer service. No one is going to think badly of you for telling the world that you aim to give fantastic service.
Tell people about The WOW! Awards. Every piece of communication, every email, every order acknowledgement, every delivery note could carry a little message inviting customers to participate and giving them the website address for making nominations. If you dont ask you wont get!
In the run up to Christmas, I Want One of Those was receiving 35 customer nominations per day!!!
West Yorkshire Police Joins The WOW! Awards. West Yorkshire Police is hoping to "WOW!" the public with its excellent service.
A video launched today (28/2) via the West Yorkshire Police website, features Assistant Chief Constable (ACC) John Parkinson for Corporate Services, explaining how this is an opportunity for members of the public to nominate a member of the Force, if they feel a particular individual or team has gone the extra mile to help or support them.
To make a nomination, please go to their WOW! Website
Welcome to The WOW! Awards
As a NOT FOR PROFIT team we are committed to helping organisations reap the benefits of increased Employee Engagement and Outstanding Customer Service by making it easy for your customers to tell you when your people are doing great things.... and then giving your people the recognition they deserve ... to inspire them, and their colleagues, to deliver fantastic service all the time.
How does it work?
Simple…
A customer can nominate your business, a department or an individual for The WOW! Awards.
This is a rolling award program and nominations can be made at any time.
Nominations are reviewed on a monthly basis. Hand signed certificates are issued to all individuals and businesses that have delivered the WOW! factor in the judge's opinion.
Winning stories are posted on our website at www.TheWowAwards.com/usa and distributed in a newsletter that goes to people in 47 countries.
As a winning business you can also obtain a variety of trophies and other products to help celebrate your success.
We provide a targeted press release service to help you enjoy even more publicity from your achievement.
Why not have a look at The Benefits of working with The WOW! Awards.
Media News Links
Here are a selection of audio/news links relating to our Licensees and The WOW! Awards.
